James Morgan IT Solutions · Ontario, Canada
15+ years of infrastructure experience. I architect, deploy, and manage complete IT environments, from firewall to cloud, for companies that take their operations seriously.
About
I'm James Morgan, a sole-proprietor IT contractor based in Ontario, Canada, with over 15 years of hands-on experience spanning small business networks to large enterprise deployments. I've been contracting independently for 10 of those years.
My work covers the full stack of IT: designing and deploying networks, hardening security posture, managing cloud tenants, standing up servers, containerizing workloads, procuring hardware, and keeping everything running reliably. Whether you need someone to own your entire IT environment or deliver a specific project alongside your internal team, I've done both.
I lean closer to MSP than break-fix. I prefer ongoing relationships where I understand your environment and manage it proactively. I stay current on how AI tools like Microsoft Copilot and developer tooling like Claude Code are changing IT management, and I can help your organization integrate them effectively.
As a Microsoft Partner, I have preferred pricing on Microsoft 365, licensing, and hardware through partner relationships with Lenovo and ASUS. I also carry preferred pricing on NGFW subscriptions through vendor partnerships.
What I Do
I plan, build, and manage complete IT environments. Below is a representative, not exhaustive, list of what that looks like in practice.
End-to-end scoping and deployment of IT infrastructure for new offices, relocations, and growing businesses. From rack layout to full production rollout.
NGFW deployment with Fortinet, Palo Alto, Sophos, pfSense, and Untangle. VLAN segmentation, IDS/IPS, SSL inspection, VPN tunnels to cloud and between sites.
Structured cabling, UniFi and enterprise switching, wireless design, and high-throughput builds for M&E and bandwidth-heavy environments. SD-WAN and Megaport-backed connectivity.
Zero-trust identity with JumpCloud, Okta, and Duo. MDM with Intune, Group Policy, EDR with Defender and CrowdStrike. Legacy AD, DHCP, DNS, DFS fully supported.
Azure tenant management, M365 deployment and governance, Exchange, SharePoint, Teams, Intune, Conditional Access, Azure AD, and Google Workspace.
VMware vSphere, Proxmox, Hyper-V, Horizon remote desktops, Parsec, NVIDIA GRID GPU virtualization. Kubernetes/k8s clusters, Rancher, Docker, Podman, and Portainer, on-prem or cloud-backed.
3-2-1 strategy: local NAS, offsite cloud, and isolated copy. TrueNAS, Synology, QNAP, Veeam, Datto, AFI for M365, and SyncBackFree for budget-conscious environments. Big-data storage: Qumulo, Isilon.
Internal vulnerability scanning, patch cycle management, preparation for external pentests, third-party audits, and compliance documentation. MPAA/TPN, PCI-DSS familiarity.
Partner pricing via Lenovo, ASUS, and Microsoft. NGFW subscription discounts. Full procurement management, from spec to delivery, so you pay less and get the right gear.
Deploying Microsoft Copilot across M365, integrating AI-assisted IT management tools like Claude Code, scripting automation through JumpCloud, and scoping custom workflows for your environment.
Building websites and web apps with Wix, Framer, Base44, and Replit. Custom hosting setups, reverse proxies, SSL, and self-hosted solutions on your own infrastructure.
Need dedicated IT support? I can act as fractional IT director, augment with vetted subcontractors, or help recruit and onboard an IT hire directly for your team.
Client Tools
Existing clients can launch a remote session directly. I'll be connected and working within minutes.
splashtop.jamesmorgan.caOnboarding as a managed client? Install the Atera monitoring agent to enable proactive hardware and endpoint monitoring.
atera.jamesmorgan.caService Plans
I work with clients on monthly retainers with 30–60 day separation notice. Retainer clients get priority, predictability, and a proactive partner who knows their environment.
Tier 1
$1,000per month · retainer · 30-day notice
Tier 2
$1,000–$5,000per month · scoped retainer · 30-60 day notice
Tier 3
$5,000+per month · custom scope · 60-day notice
Currently at capacity. Waitlist available, reach out via the contact form.
Contact
Tell me about your business, your current setup, and what's not working. I'll give you a straight assessment, no sales pitch, no upsell pressure.